At 92ab, protecting the personal data of our Pakistani players is a fundamental responsibility — not an afterthought. This Privacy Policy explains precisely what information we collect when you use the 92ab platform, how we use it, who we may share it with, and what rights you hold over your own data at all times.
Summary Notice: 92ab collects personal data solely to operate its online gaming platform for Pakistani users, verify your identity, process PKR payments, and comply with applicable regulatory obligations. We do not sell your personal data to advertisers or unrelated third parties. This policy applies to all data collected through https://92ab.org and any associated mobile-optimised pages. Please read it in full. By registering an account or continuing to use the 92ab platform, you acknowledge that you have read and understood this Privacy Policy.
1.1 This Privacy Policy is issued by 92ab ("the Company", "we", "us", "our"), the operator of the online gaming platform accessible at https://92ab.org. 92ab acts as the data controller in respect of all personal data processed in connection with the operation of its platform and services.
1.2 This policy applies to all individuals who access, register on, or otherwise interact with the 92ab platform, including registered players, prospective players who visit the site without completing registration, and individuals who contact our customer support team.
1.3 92ab is committed to processing personal data responsibly, transparently, and in accordance with the principles of data minimisation, purpose limitation, and storage limitation. We collect only what we genuinely need, we use it only for the purposes described in this policy, and we retain it only for as long as those purposes require.
1.4 This Privacy Policy should be read alongside the 92ab Terms & Conditions and our Responsible Gaming Policy. In the event of any conflict between this policy and another document, this Privacy Policy shall govern all matters relating to personal data.
2.1 The following table summarises the categories of personal data that 92ab collects in connection with the provision of its gaming and betting services to Pakistani players.
| Category | Examples of Data Points | When Collected |
|---|---|---|
| Identity Data | Full legal name, CNIC/passport number, date of birth, photograph (from KYC documents) | Registration and KYC verification |
| Contact Data | Email address, Pakistani mobile number (JazzCash/EasyPaisa linked), city of residence | Registration |
| Financial Data | Payment method type, account/wallet reference (no full card numbers stored), transaction history, deposit and withdrawal amounts in PKR | First deposit and all subsequent transactions |
| Technical Data | IP address, device type, browser version, operating system, session timestamps, referring URL | Every platform visit |
| Gaming Activity Data | Games played, wagers placed, wins and losses, bonus usage, session durations, responsible gaming tool activations | During active play |
| Communications Data | Live chat transcripts, support ticket contents, email correspondence, feedback submissions | When you contact support |
| Marketing Preference Data | Opted-in promotional channels (email, SMS), bonus claim history, opt-out records | At registration and updated on request |
2.2 92ab does not intentionally collect special category data (such as health information, religious beliefs, or political opinions) from its players. If you voluntarily disclose such information — for example, in the context of a responsible gaming self-assessment — it will be treated with the highest level of confidentiality and used solely for the purpose of providing appropriate support.
3.1 Directly from you. The majority of personal data we hold is provided directly by you during the account registration process, KYC identity verification, when you make a deposit or withdrawal, when you contact our support team, or when you respond to a promotional communication.
3.2 Automatically through the platform. When you visit or interact with any page on https://92ab.org, our servers and analytics tools automatically record technical and behavioural data including your IP address, device identifiers, session duration, pages visited, and game interactions. This data is collected through server logs and first-party cookies (see Section 9 for full cookie details).
3.3 From third-party payment processors. When you deposit or withdraw funds using JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, SadaPay, or any other supported Pakistani payment method, the payment processor returns a transaction reference and confirmation status to 92ab. We do not receive or store complete bank account numbers, IBAN details, or mobile wallet PINs.
3.4 From identity verification service providers. To comply with our obligations under applicable anti-money laundering standards, 92ab uses licensed third-party KYC verification providers to validate the identity documents you submit. These providers return a verification outcome to 92ab; any underlying document images are handled in accordance with the provider's own certified data protection standards.
3.5 From fraud prevention and compliance databases. 92ab may cross-reference information provided at registration against commercially licensed databases used to detect fraud, money laundering, and self-exclusion breaches. This processing is carried out solely for the purposes of regulatory compliance and platform integrity.
4.1 92ab uses the personal data it collects for the following specific purposes:
4.2 92ab will not use your personal data for any purpose that is materially incompatible with the purposes listed above without first notifying you and, where required, obtaining your consent.
5.1 92ab processes your personal data under the following legal bases:
Contractual necessity: Processing required to perform the contract between you and 92ab — including account management, payment processing, game provision, and KYC verification — is carried out because it is necessary to deliver the services you have requested.
Legal obligation: Certain processing — particularly relating to identity verification, anti-money laundering checks, and record-keeping — is required by applicable regulatory and legal obligations binding on 92ab as a licensed gaming operator.
Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and anonymised analytics is carried out on the basis of 92ab's legitimate interests in maintaining a safe, fair, and commercially viable gaming platform, provided those interests are not overridden by your own privacy rights.
Consent: Processing for direct marketing communications is carried out solely where you have given your explicit consent at registration or subsequently. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.
6.1 92ab does not sell, rent, or trade your personal data to any third party for commercial or advertising purposes. Your data is shared only in the limited circumstances described below.
6.2 Payment processors. Your payment reference and transaction details are shared with the relevant Pakistani payment processor (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, 1LINK, SadaPay, or USDT processor) as strictly necessary to complete your requested transaction.
6.3 KYC and identity verification providers. Identity documents and verification data are shared with our licensed KYC service provider solely for the purpose of completing mandatory identity verification checks.
6.4 Game and software providers. The third-party game studios whose titles appear on the 92ab platform may receive anonymised session data — such as game round identifiers and bet outcomes — for the purpose of game auditing and dispute resolution. These providers do not receive your name, contact details, or payment information.
6.5 Regulatory and law enforcement authorities. Where required by applicable law or by a valid order from a competent regulatory or law enforcement authority, 92ab will disclose personal data to the relevant authority. We will notify you of such a disclosure where we are legally permitted to do so.
6.6 Fraud prevention and AML databases. Aggregated, flagged data may be shared with licensed fraud prevention and anti-money laundering screening services for the purpose of protecting the integrity of the platform and the wider gaming ecosystem.
6.7 Business transfers. In the event that 92ab undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the successor entity as part of that transaction, subject to equivalent data protection commitments.
7.1 92ab retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following indicative retention periods apply:
7.2 Upon expiry of the relevant retention period, personal data is either securely deleted or anonymised such that it can no longer be attributed to any identifiable individual. Where deletion is technically complex — for example, in backup systems — data will be rendered inaccessible and will be overwritten at the next scheduled backup cycle.
8.1 92ab implements bank-grade technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key measures include:
8.2 Notwithstanding these measures, no internet-based platform can guarantee absolute security against all threats. In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, 92ab will notify affected players without undue delay and will take all appropriate remediation steps.
8.3 You also have a responsibility to maintain the security of your 92ab account. You must keep your login credentials confidential and notify our support team immediately if you suspect any unauthorised access to your account.
9.1 The 92ab platform uses cookies and similar tracking technologies to deliver a functional, secure, and personalised experience. The following categories of cookies are used:
9.2 92ab does not use third-party advertising cookies or cross-site tracking pixels. You will not receive targeted advertisements on external websites based on your activity on the 92ab platform.
9.3 You may manage or delete cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging in to and using the 92ab platform. For detailed instructions on managing cookies in common Pakistani-market browsers (Chrome, Firefox, Samsung Internet), please refer to the browser's own help documentation.
10.1 As a data subject, you hold the following rights in relation to the personal data that 92ab processes about you. To exercise any of these rights, please contact our Data Protection team using the details in Section 14.
10.2 92ab will not charge a fee for processing any data rights request unless the request is manifestly unfounded or excessive. In those limited cases, we may charge a reasonable administrative fee or decline to act, and we will explain our reasoning in writing.
Under-21 Access Strictly Prohibited: The 92ab platform is not directed at, and must not be used by, any individual under the age of 21. We do not knowingly collect personal data from individuals under 21. If we discover that personal data has been collected from an underage individual, that data will be deleted and the account will be permanently closed immediately.
11.1 92ab requires all registering players to declare that they are aged 21 or above. This declaration is supplemented by mandatory KYC identity verification — using a valid Pakistani CNIC or passport — before any withdrawal can be processed. Our KYC process includes automated date-of-birth verification as a primary check against underage access.
11.2 If a parent or guardian believes that their child has registered an account with 92ab, they should contact our support team immediately at [email protected]. We will investigate the report promptly and, where the allegation is substantiated, will close the account and delete all associated personal data within seventy-two (72) hours of confirmation.
11.3 Any personal data collected from a player subsequently determined to be under 21 will be processed solely for the purpose of closing the account and returning any net deposits — after deducting any winnings generated from wagers placed while underage — and will be deleted promptly thereafter.
12.1 92ab operates under an international gaming licence and its platform infrastructure may be hosted on servers located outside Pakistan. As a result, your personal data may be transferred to, and processed in, countries other than Pakistan. Where such transfers occur, 92ab ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that described in this policy.
12.2 Safeguards employed for international transfers include: contractual data processing agreements with all third-party service providers that impose equivalent data protection obligations; the use of data centres certified to internationally recognised security standards; and, where applicable, standard contractual clauses approved by relevant regulatory authorities.
12.3 By registering an account with 92ab and accepting this Privacy Policy, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside Pakistan as described above.
13.1 92ab may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or platform functionality. The "Last Updated" date at the top of this page will always reflect the date of the most recent revision.
13.2 Where we make a material change to this Privacy Policy — particularly any change that expands the categories of data we collect, the purposes for which we use it, or the parties with whom we share it — we will notify all registered 92ab players via the email address held on their account at least fourteen (14) calendar days before the change takes effect.
13.3 If you do not agree with any change to this Privacy Policy, you have the right to close your 92ab account and request deletion of your personal data (subject to our statutory retention obligations). Continued use of the platform following the effective date of a revised policy constitutes your acceptance of the updated terms.
14.1 For any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact the 92ab Data Protection team through our 24/7 live chat support facility, accessible from within your registered player account. Live chat is the recommended contact method for the fastest response.
14.2 For non-urgent written data protection enquiries, you may also contact us by email. We aim to acknowledge all written enquiries within forty-eight (48) hours and to provide a substantive response within thirty (30) calendar days of receiving a verifiable, complete request.
14.3 Before exercising a formal data subject right, please ensure that your request clearly identifies you (so that we can verify your identity and locate your data), specifies the right you wish to exercise, and provides sufficient detail for us to process your request accurately. Incomplete requests may require follow-up, which will extend response timelines.
Data Protection Contact: 24/7 live chat via your 92ab account dashboard
Written enquiries: [email protected]
Platform URL: https://92ab.org
Effective Date: 1 January 2026
14.4 If you believe that 92ab has processed your personal data in a manner that violates applicable data protection law and we have failed to resolve your concern satisfactorily through internal channels, you have the right to lodge a complaint with the relevant supervisory authority in the jurisdiction under which 92ab is licensed.
Six plain-English commitments that 92ab makes to every Pakistani player regarding their personal data. These summarise — but do not replace — the full legal policy above.
92ab does not sell, rent, or trade your personal data to advertisers, data brokers, or any third party for commercial purposes. Your name, contact details, payment history, and gaming activity are never monetised outside the 92ab platform itself. This is a firm commitment with no exceptions.
Every piece of data you transmit to 92ab — including login credentials, payment details, and KYC documents — is protected by TLS 1.3 in transit and AES-256 encryption at rest. The same encryption standards used by Pakistan's major commercial banks protect your 92ab account data around the clock.
Promotional communications — including PSL betting alerts, bonus offers, and free spin notifications — are sent only with your explicit consent. You can update your marketing preferences or opt out entirely at any time from your 92ab account dashboard, with effect from your next communication cycle.
As a registered 92ab player, you have the right to request a complete copy of all personal data the platform holds about you at any time — free of charge. Submit your request via live chat or email, and our Data Protection team will respond with a full export within thirty calendar days.
92ab retains personal data only for as long as is genuinely necessary — either to deliver our services or to meet regulatory obligations such as the five-year AML record-keeping requirement. Once the applicable retention period expires, your data is securely deleted or irreversibly anonymised, not archived indefinitely.
92ab does not deploy third-party advertising cookies, cross-site tracking pixels, or re-targeting scripts on its platform. Your browsing activity on 92ab is not shared with any external advertising network. The only analytics in use are first-party tools that collect anonymised, aggregated data to improve platform performance for Pakistani players.
Our Data Protection team is available 24/7 via live chat. You can also review our full Terms & Conditions or visit the FAQ for quick answers about account data, KYC, and payment security.
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